27th Congress of the European Association of Hospital Managers27th Congress of the European Association of Hospital Managers

Sustainability II

8229 | Advanced analytics supporting the design and implementation of a new physician allocation model 

Ricardo Gil Santos1, Ilda Ferreira1, Steeve Ferreira1

1 - Glintt, PT


8230 | Crisis Management or Management in Crisis? Lessons learnt by the Greek Public Health Sector's response to economic crisis and austerity

Aristomenis Syngelakis1, Kostas Diamantopoulos2

1 - Hellenic Open University, MSc Program on Health Management, PT; 2 - General Hospital of Ileia, 6th Health District


8232 | Management accounting and decision making: State of the art at Portuguese hospitals

Helena Ramos Rodrigues1, Rui Santana1

1 - National School of Public Health, NOVA University Lisbon, PT


8541 | Lean Process Management in the Emergency Department; The Five Forces of Success

Wilfried Von Eiff1, Maximilian Von Eiff2

1 - Center for Hospital Management, University of Muenster, GE; 2 - St. Josef Krankenhaus Hamm, GE


8690 | Improving healthcare through financial incentives: Where do we stand and what's the next step?

Frederico Paiva1, Nuno Araújo2, Vitor Macedo3, Luis Cardia4, Fernando Neves De Almeida5

1 - Orthopedic and Traumatology 5th year resident at Centro Hospitalar Tondela-Viseu, Portugal Attending student at the postgraduate degree course in Health Management and Administration at CESPU-ESSVA (Cooperativa de Ensino Superior, Politécnico e Universitário - Escola Superior de Saúde do Vale do Sousa); 2 - Teacher at CESPU-ESSVA. Postgraduate in Management of Health Units. Master in Business Sciences: Specialization in Health Management. Nursing Specialist in Rehabilitation Nursing. Doctorate in General Management Strategy and Business Development; 3 - Teacher at CESPU-ESSVA and School of Economics and Management of University of Porto. Graduated in Economics from the Faculty of Economics of the University of Porto, where he attends the PhD in Business Sciences. Ex-delegate-administrator at Hospital de São Gonçalo - Amarante and ex-Vowel of the Board of Directors at Hospital Padre Américo - Vale do Sousa and Centro Hospitalar Tâmega e Sousa. Co-author of the book "Gestão Hospitalar - Manual Prático"; 4 - Graduated in Dental Medicine and Master in Business Administration and Management. Consultant and University Professor in the areas of Marketing Management and Quality Management; 5 - Graduated in Human Resource Management and Occupational Psychology from ISLA (Instituto Superior de Linguas e Administração), he holds an MBA and a Master's degree in Management from Universidade Católica de Lisboa. He is the author of several articles published in numerous newspapers and magazines and author of several books in the behavioral area of Management


8691 | Main dimensions of Hospital Operations Management: An exploratory study with hospital management professionals from Brazil and Portugal

Thiago Souza1, Rui Lima1, Guilherme Vaccaro2

1 - University of Minho, PT; 2 - Universidade do Vale do Rio dos Sinos

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